Monday, 13th February 2017
Global Finance created history in 2016 by scooping 11 awards, which accounts for one award every working month of the year and the range of organisations that have recognised this company for its quality of products, services and volume of business is a matter of pride and gratification.
To read more on their site: Indian Newslink
Friday, 25th November 2016
New Zealand’s top mortgage and insurance adviser, Global Finance has won Westpac Auckland Business Awards 2016 for Auckland South for Excellence in Marketing. The award is for building superior client engagement and loyalty through effective communication using online and traditional media channels.
Friday, 18th March 2016
Media persons turned up at the GFS office on 9th March not just to celebrate our birthday but also get a sense of our future plans. Indian Weekender writes about how GFS has been serving home owners for 17 years with mortgage brokering and insurance advisory services in the following article.
Monday, 15th February 2016 - NZ Adviser
NZ Adviser e-magazine in a tête-à-tête with our Founder and MD Ajay Kumar
When NZ Adviser magazine asked me the highlight of my career, it gave me an opportunity to reflect back on what I had achieved and what touched me the most. I realised nothing motivates me more than a family who is able to save on their biggest cash outflow (mortgage payments) on their biggest asset (their home). The smile it brings to their faces and the peace of mind it gives them when I restructure their mortgage to suit their needs and paying capacity.
Click here to read more on their site.
Year 2016 ended with a big bang for Mr Ajay Kumar of Global Financial Services. In December 2015, he was awarded two top broker awards from ANZ Bank: Mortgage Adviser of the Year 2015 for being the number one mortgage broker for the year of ANZ Bank and Valued Business Partner of the Year 2015 for consistently being one of the top brokers for three consecutive years. It was a great for the GFS team to win the awards from New Zealand’s and Auckland’s largest home lender.
Mr Kumar extended his thanks to his GFS customers and the GFS team. He said that it was only with the support of the 4,000 families that they could have achieved this. GFS’ investments in the latest technology, infrastructure, CRM system developed in-house and getting the best people to be a part of the organisation has helped them provide the best service and savings to their customers.
To read the full article on the following sites, click on their names:
The rise of the Kiwi-Indian community in New Zealand
NZ Herald writes about the Westpac Auckland Business Awards - 2015 South. They talk about how South Auckland is attracting large manufacturing, processing and exporting businesses as well as SMEs providing specialist services. They can't help but notice that when it comes to South Auckland excellence in customer service is what stands out.
Westpac Auckland Business Awards South finalists such as manufacturers Nauhria Precast Limited, Palladium Homes and Rayglass Boats; and professional service providers like Jet Park Hotel & Conference Centre, Harcourts Preet & Co and Topcare Early Childhood Centre competed strongly in this area.
Amongst such heavy competition from across industries such as Education, Hospitality, Boat manufacturing, Real estate, etc. Global Financial Services was the only mortgage broker to win this award in 2015.
NZ Herald goes on to say that South's successful businesses are achieving a combination of competitive pricing with prompt servicing and a quality product. They pay attention to fast turnaround times, thoughtful suggestions and improvements to save their customers time and money -- and to a strong focus on creating a memorable customer experience.
Since 1999, Global Financial Services has been assisting Kiwis to get loans to purchase their first homes, investment property, business or commercial property.
Says director Aseem Agarwal, "buying a house is the biggest cost, asset and liability for people, and to have the right advice is very important.
"So to be recognised for customer service, for giving the right advice, which is not only a huge challenge and responsibility but equally rewarding, is great."
Friday 28th November 2015
Global Financial Services (GFS) has taken home two awards from the Indian Newslink Indian Business Awards 2015 (IBA) on Monday night, the first for Best Financial Adviser (Mortgage & Insurance) and the second for Best Medium Sized Business.
The Best Financial Adviser award was the first year the category was announced and GFS managing director Ajay Kumar told NZ Adviser winning the award had special significance to them because nominations were open to all Indian advisers New Zealand wide.
“In the eyes of the judges, we are the best financial adviser in the Indian market,” says Kumar.
Kumar says next year they aim to be a contender for the Business Excellence in Information & Communication Technology category also, due to their unique CRM system.
“Very few adviser companies have their own technology,“ he told NZ Adviser, explaining GFS is fortunate to have its own technology and one that is particularly useful for financial advisers.
“We are able to modify the CRM system according to our needs as is necessary for us, so it is very quick and in-house we have testing facility also.”
Click on the names below to read full article on the following news sites:
Indian News Link
NZ Herald writes about how GFS save interest on home loans
Thursday 19th November 2015
NZ Herald writes about how Global Financial Services has been helping its customers save interest on home loans and get the right life insurance suited to their needs. The article goes on to say how GFS uses the revolving credit system and has developed a custom software package that helps clients reduce the amount of interest they pay. Revolving credit schemes can take into account all cash on hand to reduce the amount of loan outstanding, and so reduces interest charges.
Click here to read more on NZ Herald website.
6th November 2015
GFS Director, Ajay Kumar speaks on Radio Live - 10 am this Saturday 7th November on The Mitre 10 Home & Garden Show.
Tony Murrell, Designer Hamish Dodd and Celebrity Chef Helen Jackson ask Ajay how their listeners can benefit from going to a mortgage adviser.
Click here to know more about the show on Radio Live website.
15th February 2016: Click here to read terms and conditions of our offer for readers of Indian Newslink ending on 29th February 2016.
ASB Bank's #1 Broker award goes to GFS
October 2015, Auckland - Multiple Publications
Mr Ian Boyce, ASB Bank’s General Manager of Business Banking and Retails Specialist Services presented the Number One Broker Award for New Money Advanced Award to Mr Ajay Kumar of Global Financial Services Ltd (GFS) for the year July 2014 to June 2015. This means that GFS is the largest mortgage adviser for ASB Bank for the year. ASB Bank team members present at the ceremony included Mr Marc Oliver, ASB Bank’s Head of Third Party Banking, Mr Richard Speir ASB Bank’s Regional Manager, Auckland Business Banking, Mr Parvez Bhandari, Daniel Irwin, Broker Center Manager and Ms Maggie Ip.
This is the second year in a row that GFS has won the top broker award from ASB Bank. Two weeks back, GFS achieved the status of being the first Indian Financial Adviser to win the award for Excellence in Customer Service from Westpac Auckland Business Awards (South) 2015, Auckland Chambers of Commerce and ATEED.
“It is our honour to get such an important recognition from a leading bank and he sincerely thanked all the customers and team members. He also appreciated the support of the entire ASB Bank team under the stewardship of Mr. Ian Boyce,” says Mr Ajay Kumar.
Click here to read our press release.
To read full article on the following sites, click on their names:
October 2015, Auckland - NZ Adviser
Mortgage and insurance company Global Financial Services has taken home the award for Excellence in Customer Service Delivery at the Westpac Auckland Business Awards 2015, beating finalists from across all industries, not just those within financial advice.
“It’s expected from financial advisers to protect the customer interest - (the adviser) interest is not supreme, customer interest is supreme.”
Kumar says their focus is on going above and beyond the customer’s needs and maintaining long-term relationships for life.
“We are not just fulfilling the needs of the customer, we are going beyond that so that they are benefited,” he says. “We use our skills, experience, technology and our full team is dedicated.
GFS is the first financial advice company in South Auckland to receive the award in customer service excellence.
“It is a great honour because it was competing not only with financial advisers who are in the same business but competing with all the industries,” said Kumar.
The company has won 24 awards so far from organisations including Auckland Chambers of Commerce, ANZ Bank, ASB Bank, AIA Insurance and Indian Business Awards.
Click here to read full article on www.nzadviseronline.co.nz
Top Financial Adviser gets another top Award
15th October, 2015 - Indian Newslink
Here are some excerpts from the article:
GFSL has won High Performance on ‘Top in Category’ awards of major commercial banks including ANZ, ASB and Westpac. As mentioned in these columns in the past, GFSL won the Supreme Business Award at the Indian Newslink Indian Business Awards (INLIBA) 2010, in addition to other individual awards. The company won in a number of categories at our 2012 and 2014 Awards. These include recognition for Customer Service (earlier known as Professional Service), Marketing, Best Small Business, Best Medium-Sized Business, Best Young Entrepreneur of the Year (his son Aseem) and the Supreme Business of the Year award.
The GFSL-Client Agreement is one of the most exhaustive documents that exist in the mortgage business. It sets out a step-by-step description of the application process, choice of banks available to the customer, options for fixing or floating interest, desired interest rate (where possible), the fee payable, obligations of GFSL and the customer, loan repayment schedule, income and expenditure analysis and a host of other issues.
Click this link to read the full article.
If this report were to appear next month, figures relating to the performance of Global Financial Services Limited (GFSL) would be markedly different, denoting higher levels of growth, productivity and customer satisfaction.
However, one factor would remain unchanged- GFSL would be the Number One Indian Mortgage Adviser and Insurance Adviser, and among the top two or three in the country.
We would undoubtedly run another story with the latest figures, for achievements of such companies are not only a matter of pride to the Indian community but also a source of inspiration to others.
The Company’s performance as at March 5, 2015, the day of its 16th anniversary, was a further indication of the progress registered over the previous 12 months. Mortgage loans arranged was in excess of $3 billion while the insurance premium written for its growing clients was more than $2.5 billion.
Managing Director Ajay Kumar was justifiably pleased when he addressed a media conference on March 6 at his office in Mangere, Auckland.
Click here to read full article on Indian Newslink website.
Auckland property prices
Recently, New Zealand Deputy Prime Minister and Minister of Finance, Bill English warned that there could be a crash in property prices of the Auckland housing market. The market has been abuzz with speculation whether Auckland residential house prices will continue to rise. In another move, the government had also implemented a rule requiring thirty percent deposit when taking a home loan for buying an investment properties (i.e. properties that are not owner-occupied) in Auckland.
When Narendra Patel visited Global Financial Services Limited (GFSL) Director Ajay Kumar last month for the annual review of his insurance policy, he casually mentioned that he had a stent fixed during an angiogram performed last year and that he went through serious trauma. “You should claim compensation under your policy,” Mr Kumar suggested.
“That was 18 months ago. How can I claim now?” Mr Patel asked. “That is our responsibility. We will apply to the insurance company (AIA) if we have the relevant medical documents and certificates,” Mr Kumar said.
Mr. Patel provided the requisite documents and less than a fortnight later, he was stunned to learn that the insurance company had agreed to pay $25,000 trauma cover.
GFSL has thousands of customers making it the largest Indian-owned and operated mortgage and insurance broker company in New Zealand.
Since its establishment in 1999, the Company has obtained more than $2.5 billion as mortgage loans for its clients and written insurance policies valued in excess of $2.5 billion.
Click here to read the entire story.
Global Financial Services Ltd (GFS) is on a winning spree! At the recent Indian Business Awards, it has won not one but two awards: Excellence in Customer Service Award and Best Medium-Sized Business Award.
Over the years, GFS has been ranked as one of the top brokers/insurance advisers in New Zealand by ANZ Bank, ASB Bank, Westpac Bank and AIA Insurance.
After receiving the awards at Indian Business Awards held last month at Sky City Convention Centre Mr. Ajay Kumar, Managing Director of GFS said, “For us the most important award is the Excellence in Customer Service. Today, we are what we are because of our customers and our team’s dedication to providing the best customer service. Every day we fulfil hundreds of customer requests who want to either enquire about their mortgage or make changes to it.”Click here to read the entire story.
Indians are the top mortgage brokers in the country, according to ‘The New Zealand Mortgage Mag’. Top three positons in the recent top broker list released by the well-known mortgage magazine are occupied by the Indian brokers. According to the magazine Squirrel mortgage, Global Finance Services Ltd. (GFS) and Professional Financial Solutions Ltd. (PFS) are the top three mortgage brokers in the country respectively.
The ranking has been decided on the basis of the number of loans settled and the amount loaned to the customers during the year financial year 2013 by any mortgage adviser. Where Squirrel’s team has generated settlement of $300m from 700 deals, GFS has given a tough competition with $290m settlement amount from 702 deals.
It is noticeable that where Squirrel has topped in multiple brokers’ list, GFS has been standing high with its top position in single brokers’ list. Difference between multiple and single broker is that a single broker originates all loans alone by itself, whereas in case of multiple broker, a team of brokers originates a total amount of loans.
Indians are doing great jobs in various sectors in New Zealand and this list has also reveal how Indians are growing in business and finance sector. This is more commendable for the brokers who have single-handedly achieved this status, i.e. Ajay Kumar from GFS and Ravi Mehta from PFS.
Considering single broker category Professional Financial Solutions limited (PFS) has grabbed the second position in the list originating 276 loans and a settlement amount of $112m. Ravi Mehta, the winner broker, of PFS, says, “This year has seen a 25% increase in volume.”
It is believed based on feedback from the banks that Mortgage Advisers are contributing about a third of the whole New Zealand mortgage business. It shows the high confidence of the customers in mortgage advisers.
To read full story on the following sites, click on their names:
Auckland based Global Financial Services (GFS) Limited won the ANZ Business & Commercial Adviser of the Year (2013) last month. The Company’s Managing Director Ajay Kumar received the Award from Baden Martin, ANZ Head of Mortgage Adviser Distribution. The Award recognised the volume of business referred to ANZ Business Banking and Commercial teams in 2013. Mr Martin said that his Bank had developed a strong business relationship with Mr Kumar over the past several years.
“ANZ has enjoyed building strong relationships with the growing number of staff that make up the GFS team. As Mr Kumar has expanded his business, ANZ has worked alongside his team to provide them with the support necessary to grow their customer base and assist with this expansion. ANZ is well placed to provide solutions to Global Financial Services significant network of customers through our Retail, Business Banking and Commercial teams,” he said.
Mr Martin said that ANZ recognised the value that the strong working relationship delivered for the Bank and GFS. Mr Kumar has been recipient of previous awards from ANZ.
Click here to read the entire story.
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We are happy to announce that Auckland based Global Financial Service Limited (GFSL) is the Title Sponsor of the Indian Newslink Indian Sports Awards 2014, entries to which will be open until February 28, 2014.
GFSL Managing Director Ajay Kumar said that he was delighted to be associated with the Sports Awards, which have been growing since they were instituted in 2012.
“This is a major initiative to encourage members of the Indian community to be involved in sports. While we have had the honour of scores of men and women who have made us proud with their achievements in various aspects of sports, it is important to motivate our young people, including school and university students to evince interest in the field,” he said. Mr Kumar said that apart from boosting the morale and image of the community, involvement in sports keep people in good health.
Click here to read the entire story on Indian Newslink website.
Two Billion dollars & still going strong...
14th Feb, 2014, Auckland - Indian Weekender
Click here to read full article in Adobe PDF format.
Ajay Kumar and his work at Global Financial Services Ltd. has epitomized Mahatma Gandhi’s philosophy of putting the customer first. “Customer is God,” he says. From humble beginnings on March 5, 1999 when customers questioned their capacity and presence a year from then, to being the market leaders and providing over NZD 2 billion worth of loans to clients, Ajay Kumar and GFS has come a long way, he is now one of the top insurance advisors in the country. A very serious man, and laborious like the bees Ajay Kumar, has seen time tick along slowly. His memory and recall ability, remembering incidences and customers at will, is almost on par with his in-house developed CRM software that has given him the edge over the market.
He remembers how people questioned their stability and poked whether they will be behind their tall promises in the years to come, what if they desert them and go. Over the years he has most certainly quashed those apprehensions and doubts about their presence and ability to deliver what they promise. In the 15 years that they have been in establishment, no one has come near the kind of business they have been able to provide, especially to the Indian community. Businessman, doctors, restaurant operators, lawyers, professionals from all walks of life have benefitted from GFS work in the mortgage and insurance sector, with most banks, and thousands of clients Ajay Kumar and GFS enjoys a numero uno position in terms of customer satisfaction. “When a bank sees papers forwarded from GFS they are happy to take the case, as they are assured it is a good clear case,” he adds, “a case of high quality.”
“I was there when Mr Kumar made his presentation to Prime Minister John Key at a dinner in Auckland in which he had laid out some practical, if politically unpalatable, suggestions to rein in New Zealand’s then worrisome debt. These suggestions centered mainly around KiwiSaver. I dined at the same table as Mr Key and he told me the suggestions indeed seemed practical but needed some thought. Some time later, I was surprised that quite a few of those suggestions were taken on board – though not to the full extent Mr Kumar had suggested – when Finance Minister Bill English announced
some measures around KiwiSaver in his Budget speech which I was covering for the National Business Review (NBR) in the Beehive. That speaks a lot for Mr Kumar’s innovative thinking.”
Dev Nadkarni, Founding Editor-in-chief, Indian Weekender
The journey has certainly not been easy and like bouquets brickbats have followed too, recounting an incident from 2008, when a competitor filed a complaint with the highest Advertising Standards Authority challenging
their promise to the customers to reduce the term of the mortgage and saving them interest. “The journey has not been an easy one, but my philosophy of keeping the customer informed and being honest with them has
pulled me through,” says Mr. Ajay Kumar. The courts upheld GFS’s position on the case and adjudged that,” the information could not be imparted any more simplistically while still remaining accurate” and further, was
truthful and accurate observing high standards of social responsibility.
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Ajay Kumar speaks on housing bubble in Auckland
While the goal of every individual is to repay his or her mortgage loan as soon as possible, the means to achieve that objective would depend on the ability and quality of the financial advisor or mortgage broker.
Some commercial banks also advise their clients on judicious management of their mortgage loans for early liquidation, but it is largely the advisors who cater to the interests of their clients better.
Global Financial Solutions Limited (GFSL) is arguably among the largest mortgage brokers in the country. The Company accounts for a total of $2 billion arranged as mortgage, commercial and business loans arranged since its establishment in 1999.
The company’s insurance portfolio (including home, life and health policies) has also witnessed impressive growth in the past 14 years, with the total premium written going beyond $2 billion.
GFSL has been a winner of the Indian Newslink Indian Business Awards in many categories in 2009, 2010 and 2012 and won the ‘Supreme Business of the Year Award’ in 2010. The Company was also a finalist in many categories.Click here to read the entire story on Indian Newslink website.
November 30, 2012
The judges noted that GFS has a very clear and focused business plan and expansion plans are both demographically and geographically based. This well-run business is very focused on the customer, and on the core competency of the business.
A charitable organisation devoted to providing health care to the poor and the needy in Fiji is in need of funds to undertake another mission to the South Pacific Nation by the middle of the year.Auckland based Friends of Fiji Health Foundation needs at least $150,000 to finance the costs involved in sending a team of medical specialists, practitioners and volunteers to Fiji on its second mission in June or July 2011.Although the Foundation has been conducting charity events to mobilise financial resources, it has a long way to go to achieve its target.All members of the team work on voluntary basis, investing their time and expertise to serve the cause of the Foundation, which is to lift the standard of health among the poor in Fiji, conduct lifesaving
surgery and provide treatment to those diagnosed with ailments.Diabetes and Cardiovascular diseases are just among the two areas that need attention.
Click here to read the entire story.
November 29, 2010
Global Financial Services business was truly very impressive, and the financial results showed that the Company registered an outstanding performance in terms of overhead costs and profit per employee compared to the industry average. Managing Director Ajay Kumar provided sound leadership and governance, while Aseem Agarwal delivered key initiatives, evidenced by formal business planning processes.
Global Financial Services has adapted a range of products suitable for its chosen target market, achieved clever market positioning and a deep understanding of customers’ needs. The Company’s recruitment policies, staff development and participation were recognised as key drivers for business success, and technology has been employed strategically to develop excellent systems. Independent feedback rates Global Financial Services as one of the best financial service providers in the Auckland Region.
Click here to read the full story.
The billion dollar man